FAQS
FISHME - Frequently Asked Questions (FAQs)
General Questions
Q1: Where are FISHME products made?
A: At FISHME, we are committed to delivering the best value and performance. Our products are designed by our team of passionate anglers in the U.S., and we partner with trusted manufacturing facilities around the world. This allows us to utilize specialized expertise and high-quality materials while maintaining competitive pricing. Every product undergoes rigorous quality control to meet our strict standards before it reaches you.
Q2: What is your warranty policy?
A: We stand behind the quality of our gear. Most FISHME products are covered by a limited warranty against defects in materials and workmanship for a specified period. Please check the warranty card or product description page for specific terms. To initiate a warranty claim, please contact our customer service team with your proof of purchase.
Q3: How can I contact your customer service?
A: Our customer support team is here to help! Reach out to us via email at FishMe.Top@outlook.com or through the contact form on our website. We typically respond within 24-48 business hours.
Questions About Lures
Q4: What are FISHME lures made from?
A: We use a variety of durable materials depending on the lure type. Our hard baits are typically made from impact-resistant ABS plastic or balsa wood for superior action. Our soft plastics are made from high-quality, salt-impregnated PVC that is both durable and has excellent scent dispersion.
Q5: Do your soft plastic lures contain PVC?
A: Yes, for optimal durability and action, our soft plastic lures are made from PVC. We recommend handling them with dry hands and storing them properly to maximize their lifespan.
Questions About Rods
Q6: What does the power and action of a rod mean?
A:
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Power: This refers to the rod's resistance to bending (e.g., Light, Medium, Heavy). It indicates what line strength and lure weight the rod can handle and what size fish it's best for.
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Action: This describes where the rod bends (e.g., Fast, Moderate, Slow). A Fast Action rod bends mostly near the tip, providing greater sensitivity for hook sets, while a Moderate Action bends more in the middle, ideal for treble hooks and fighting fish.
Q7: Are FISHME rods suitable for both freshwater and saltwater?
A: We have specific rods designed for each environment. Please check the product specifications. Our saltwater rods are built with corrosion-resistant guides and components to withstand harsh conditions, while our freshwater rods are optimized for sensitivity and performance in those environments.
Questions About Lines
Q8: What type of fishing line do you recommend for beginners?
A: Monofilament is a great all-around choice for beginners. It's affordable, forgiving, and easy to handle. As you advance, you might explore Braided line for its incredible strength and sensitivity, or Fluorocarbon for its near-invisibility underwater.
Q9: Is your fluorocarbon line 100% fluorocarbon?
A: Yes, our premium fluorocarbon lines are 100% pure fluorocarbon material. This provides maximum abrasion resistance, low visibility, and a sinking quality that mimics natural bait movement.
Questions About Reels
Q10: Are your reels designed for left-handed or right-handed anglers?
A: We understand personal preference is key! Many of our baitcasting and spinning reels offer models where the retrieve handle can be easily switched from the right side to the left side. Please refer to the product manual for instructions.
Q11: How should I maintain my FISHME reel?
A: Regular maintenance is crucial for longevity. We recommend:
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Rinsing your reel with fresh water after each use, especially after saltwater fishing.
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Gently wiping it down with a soft cloth.
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Periodically applying reel oil and grease to moving parts as specified in the manual.
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Getting a professional deep service once a year for heavy use.
Q12: What is the gear ratio on a reel?
A: The gear ratio indicates how many times the spool rotates with one full turn of the handle. For example, a 6.3:1 ratio means the spool spins 6.3 times per handle turn. A higher ratio (e.g., 7.1:1) means you retrieve line faster, good for reaction baits. A lower ratio (e.g., 5.1:1) provides more power for moving big baits or fighting strong fish.